FAQ

 

Q: What happens after I call to request help?

 

A: Once we have spoken with you about your need, one of our volunteers will coordinate a time and a place for you to pick up your food box.  If you are unable to pick up your box, we can deliver the food to you.

 

Q: Do you ever deny help to someone who is in need of food?

 

A: If you are in need of food assistance, we will help you. However, we only offer assistance once every six months.  Once you have received your food box, we will help connect you to other resources in our community that can help provide long-term support.

 

Q: How are you different from a food pantry?

 

A: Food pantries serve an important purpose in our community but they have limitations.  Pantries are open limited hours and, in general, cannot deliver food to you.  Many food pantries require an individual or family to be referred to their pantry by a third party or may require ‘means testing’ to determine if someone qualifies for their services.  This can translate into a waiting period before an individual has access to the resources provided by a food pantry.

The Brown Bag is available any time and, if necessary, can deliver your food box. If you express an immediate need for food, we will help you, and we recognize that this need may be urgent. Many families may not qualify for specific services but still need help meeting their basic needs, including food. We want to help those who may be falling through the cracks and those who may be waiting for their benefits to begin.  Hunger does not wait, and we won’t either.

 

Q: When and Where Can I Find You?

 

A: We are located at 115 W. Merry St, Suite B, Bowling Green, Ohio, and we are normally open Monday, Wednesday, and Friday from 5:00 pm to 8:00 pm. However, if you need to speak with a representative for any reason, contact us here. If needed, we can arrange someone to help you any day of the week.